by SMS-iT | Apr 11, 2024 | Stories
Customer engagement is a crucial aspect of any business. It refers to the interactions and relationships that a company builds with its customers, and it plays a significant role in customer satisfaction, loyalty, and ultimately, business success. In today’s...
by SMS-iT | Apr 11, 2024 | Stories
In today’s digital age, businesses are constantly seeking ways to improve their customer relationship management (CRM) strategies. One of the most effective ways to do this is by leveraging artificial intelligence (AI) to predict customer behavior and...
by SMS-iT | Apr 11, 2024 | Stories
In today’s competitive business landscape, customer retention has become a top priority for companies across industries. With the rise of AI technology, businesses now have access to advanced tools and strategies that can help them effectively retain their...
by SMS-iT | Apr 10, 2024 | Stories
SMS-iT CRM is a customer relationship management software specifically designed for event rental businesses. It is a powerful tool that can help streamline inventory management, enhance client bookings, improve communication with clients, and automate certain tasks to...
by SMS-iT | Apr 10, 2024 | Stories
Customer support plays a crucial role in the success of any business. It is the frontline of communication between a company and its customers, and it can greatly impact customer satisfaction and loyalty. In today’s fast-paced world, customers expect quick and...