by SMS-iT | Apr 13, 2024 | Stories
AI-powered lead routing is a cutting-edge technology that uses artificial intelligence algorithms to automatically distribute leads to the most appropriate sales representatives in an organization. This technology has revolutionized the way businesses manage and...
by SMS-iT | Apr 5, 2024 | Stories
Lead routing is a critical component of customer relationship management (CRM) systems. It involves the process of distributing leads to the appropriate sales representatives or teams based on predefined rules and criteria. Effective lead routing ensures that leads...
by SMS-iT | Apr 2, 2024 | Stories
Lead routing is a crucial aspect of customer relationship management (CRM) that involves the distribution of leads to the appropriate sales representatives or teams. It ensures that leads are assigned to the right people who have the skills and knowledge to...