by SMS-iT | Apr 5, 2024 | Stories
In today’s digital age, email marketing has become an essential tool for businesses to connect with their customers and drive sales. However, with the increasing volume of emails being sent every day, it can be challenging for businesses to stand out in their...
by SMS-iT | Apr 5, 2024 | Stories
Customer lifetime value prediction is the process of estimating the potential value that a customer will bring to a business over the course of their relationship. It involves analyzing various factors such as purchase history, customer behavior, and engagement to...
by SMS-iT | Apr 5, 2024 | Stories
SMS-iT CRM is a customer relationship management software that offers a wide range of features to help businesses manage their sales processes more effectively. One of the standout features of SMS-iT CRM is its AI-driven sales territory optimization. This feature uses...
by SMS-iT | Apr 5, 2024 | Stories
AI-powered ticket routing is a revolutionary technology that is transforming the way customer service teams handle and manage customer inquiries. In today’s fast-paced business environment, efficient ticket routing is crucial for providing exceptional customer...
by SMS-iT | Apr 5, 2024 | Stories
Customer churn prediction refers to the process of using data and analytics to identify customers who are likely to stop using a product or service. It is an important aspect of customer retention, as it allows businesses to proactively take steps to prevent customer...
