by SMS-iT | Apr 11, 2024 | Stories
AI-powered recommendation systems have become an integral part of customer relationship management (CRM) software. These systems use artificial intelligence algorithms to analyze customer data and provide personalized product suggestions. One such CRM software that...
by SMS-iT | Apr 10, 2024 | Stories
SMS-iT CRM is a customer relationship management platform that utilizes artificial intelligence (AI) to optimize the customer journey. The customer journey refers to the entire process that a customer goes through when interacting with a business, from the initial...
by SMS-iT | Apr 10, 2024 | Stories
In today’s highly competitive business landscape, lead generation has become a crucial aspect of any successful marketing strategy. Generating high-quality leads is essential for businesses to grow their customer base and increase revenue. One tool that is...
by SMS-iT | Apr 8, 2024 | Stories
In the construction industry, effective customer relationship management (CRM) is crucial for success. Construction companies need to manage their relationships with clients, streamline bid management, and track projects in real-time. This is where SMS-iT CRM comes...
by SMS-iT | Apr 8, 2024 | Stories
Customer journey analysis is the process of understanding and mapping out the various touchpoints and interactions that a customer has with a business throughout their entire journey, from initial awareness to post-purchase support. It involves analyzing customer...
