by SMS-iT | Apr 2, 2024 | Stories
Artificial Intelligence Customer Relationship Management (AI CRM) is a technology that combines the power of artificial intelligence and customer relationship management to enhance customer engagement and improve the overall customer experience. AI CRM uses machine...
by SMS-iT | Apr 2, 2024 | Stories
SMS-iT CRM Integration is the process of integrating SMS (Short Message Service) with Customer Relationship Management (CRM) systems. It allows businesses to seamlessly connect their SMS communication with their CRM data, enabling them to streamline customer...
by SMS-iT | Apr 2, 2024 | Stories
SMS-iT CRM is a customer relationship management software designed specifically for small and medium-sized businesses (SMBs). It provides a comprehensive solution for managing customer interactions, sales processes, and marketing campaigns. With SMS-iT CRM, SMBs can...
by SMS-iT | Apr 1, 2024 | Stories
Customer retention refers to the ability of a business to retain its existing customers and prevent them from switching to competitors. It is a critical aspect of any business as it is more cost-effective to retain existing customers than to acquire new ones. Customer...
by SMS-iT | Mar 26, 2024 | Stories
Effective communication is crucial in healthcare settings, as it plays a vital role in patient care and outcomes. SMS-iT CRM is a revolutionary solution that is transforming healthcare communication by providing a secure and efficient platform for healthcare providers...
