by SMS-iT | Apr 7, 2024 | Stories
Event-triggered marketing is a powerful strategy that allows businesses to engage with their customers at the right time and with the right message. It involves sending automated messages to customers based on specific events or actions they take. This type of...
by SMS-iT | Apr 7, 2024 | Stories
SMS-iT CRM AI-driven customer journey optimization is a cutting-edge technology that uses artificial intelligence (AI) to enhance and optimize the customer journey. The customer journey refers to the entire process that a customer goes through when interacting with a...
by SMS-iT | Apr 6, 2024 | Stories
SMS-iT CRM is a customer relationship management software specifically designed for community development organizations. It is a powerful tool that helps these organizations streamline their operations, improve communication, and enhance project outcomes. With its...
by SMS-iT | Apr 6, 2024 | Stories
Workflow automation refers to the use of technology to automate and streamline business processes. It involves the use of software and tools to automate repetitive tasks, eliminate manual errors, and improve overall efficiency. Workflow automation is crucial in...
by SMS-iT | Apr 5, 2024 | Stories
Customer lifetime value (CLV) is a metric that helps businesses understand the total worth of a customer over the entire duration of their relationship with the company. It is a crucial factor in strategic planning as it allows businesses to make informed decisions...