From Webinar Chat to Pipeline: Capture Every Signal

From Webinar Chat to Pipeline: Capture Every Signal

In the digital age, webinars have emerged as a powerful tool for businesses to engage with their audience, share knowledge, and generate leads. However, the true potential of webinars extends beyond just the presentation itself; it lies in the interactions that occur...
Your First 10 KPIs in SMS-iT (Templates Included)

Your First 10 KPIs in SMS-iT (Templates Included)

In the rapidly evolving landscape of digital communication, understanding key performance indicators (KPIs) is essential for businesses aiming to leverage the full potential of their marketing strategies. SMS-iT, the world’s first No-Stack Agentic AI Platform, offers...
AI Personas as Brand Ambassadors: Guardrails and Tone

AI Personas as Brand Ambassadors: Guardrails and Tone

In the rapidly evolving landscape of digital marketing, the emergence of AI personas as brand ambassadors is revolutionizing how businesses engage with their audiences. These intelligent agents, powered by advanced artificial intelligence, are not just tools; they are...
The Anti-Churn Calendar: 12 Moments That Matter Most

The Anti-Churn Calendar: 12 Moments That Matter Most

In today’s competitive landscape, retaining customers is as crucial as acquiring new ones. Businesses are increasingly recognizing the importance of customer loyalty and the need to minimize churn rates. Enter the Anti-Churn Calendar—a strategic framework...
Consent-First Marketing: Copy and Flows That Win Trust

Consent-First Marketing: Copy and Flows That Win Trust

In today’s digital landscape, where consumers are increasingly aware of their rights and the value of their personal data, consent-first marketing has emerged as a pivotal strategy for businesses. This approach emphasizes the importance of obtaining explicit...
The AI QA Loop: Test, Tweak, and Trust Your Agents

The AI QA Loop: Test, Tweak, and Trust Your Agents

In the rapidly evolving landscape of artificial intelligence, the quality assurance (QA) loop has emerged as a critical framework for ensuring that AI agents operate effectively and reliably. The AI QA loop encompasses a systematic approach to evaluating, refining,...
Scaling Support Without Sacrificing Empathy

Scaling Support Without Sacrificing Empathy

In today’s fast-paced business environment, empathy has emerged as a cornerstone of effective customer support. It goes beyond mere problem-solving; it involves understanding the emotional state of customers and responding to their needs with genuine care. When...
The Async Support Desk: Faster, Friendlier, Cheaper

The Async Support Desk: Faster, Friendlier, Cheaper

In an era where customer expectations are at an all-time high, businesses are constantly seeking innovative solutions to enhance their support systems. Enter the Async Support Desk, a revolutionary approach that redefines how organizations interact with their...