Playbooks for Trials: Activation in 72 Hours

Playbooks for Trials: Activation in 72 Hours

In the fast-paced world of business, particularly in sectors that rely on trials to validate products or services, having a well-structured playbook is essential. A playbook serves as a comprehensive guide that outlines the strategies, processes, and best practices...
HIPAA-Minded Messaging: Healthcare Done Right

HIPAA-Minded Messaging: Healthcare Done Right

HIPAA-minded messaging refers to communication practices that adhere to the standards set forth by the Health Insurance Portability and Accountability Act (HIPAA). This legislation was enacted to protect sensitive patient information from being disclosed without the...
The 7-Message Win-Back Ladder (Copy Included)

The 7-Message Win-Back Ladder (Copy Included)

In the ever-evolving landscape of customer engagement, businesses must continuously adapt their strategies to maintain relevance and foster loyalty. One innovative approach that has gained traction is the 7-Message Win-Back Ladder. This powerful tool is designed to...
Create a VIP Concierge Lane (Routes + Scripts)

Create a VIP Concierge Lane (Routes + Scripts)

In the fast-paced world of customer service, the concept of a VIP Concierge Lane has emerged as a transformative approach to enhancing client experiences. This specialized service lane is designed to cater to high-value customers, providing them with expedited service...
Financial Services: KYC-Friendly Comms at Scale

Financial Services: KYC-Friendly Comms at Scale

In the rapidly evolving landscape of financial services, the need for effective communication strategies that comply with Know Your Customer (KYC) regulations has never been more critical. As businesses strive to build trust and maintain compliance, KYC-friendly...
Agency SLAs You Can Actually Hit (Automation Inside)

Agency SLAs You Can Actually Hit (Automation Inside)

Service Level Agreements (SLAs) are critical components in the operational framework of any agency. They define the expected level of service between a service provider and a client, outlining the responsibilities, performance metrics, and the consequences of failing...
The Post-Demo Ladder: From Excited → Signed

The Post-Demo Ladder: From Excited → Signed

The post-demo phase is often a whirlwind of enthusiasm and anticipation. After showcasing the capabilities of SMS-iT, the world’s first No-Stack Agentic AI Platform, prospects are typically buzzing with ideas about how they can leverage its unique features to...
Real Estate ISAs: Agentic Assistants That Don’t Sleep

Real Estate ISAs: Agentic Assistants That Don’t Sleep

A Real Estate Inside Sales Agent (ISA) is a specialized role within the real estate industry, primarily focused on lead generation and nurturing. Unlike traditional sales agents who often engage directly with clients, ISAs work behind the scenes to identify potential...