SMS-iT for Franchises: HQ Control, Local Personality

SMS-iT for Franchises: HQ Control, Local Personality

In today’s fast-paced digital landscape, SMS marketing has emerged as a powerful tool for franchises looking to engage their customers effectively. With an astonishing open rate of 98%, text messages have proven to be one of the most reliable channels for...
The Compliance-First Cold Outreach Blueprint

The Compliance-First Cold Outreach Blueprint

In the ever-evolving landscape of digital marketing, compliance in cold outreach has become a critical focal point for businesses aiming to connect with potential customers. Compliance refers to adhering to legal standards and regulations that govern how businesses...
The CSM Playbook: Adoption, Expansion, Renewal

The CSM Playbook: Adoption, Expansion, Renewal

Customer Success Management (CSM) has evolved into a critical function for businesses aiming to foster long-term relationships with their clients. The CSM playbook serves as a comprehensive guide that outlines the strategies, processes, and best practices necessary...
B2B2C Tactics: Serving Partners and End-Users in One Flow

B2B2C Tactics: Serving Partners and End-Users in One Flow

In the ever-evolving landscape of business, the B2B2C (Business-to-Business-to-Consumer) model has emerged as a powerful strategy for companies looking to expand their reach and enhance their service offerings. This model allows businesses to leverage partnerships to...
The Win Room: Deal Reviews That Produce Outcomes

The Win Room: Deal Reviews That Produce Outcomes

The Win Room is an innovative concept designed to enhance the effectiveness of sales teams by creating a dedicated space for collaboration, analysis, and strategic planning. In this environment, team members come together to dissect recent deals, both won and lost,...
CSAT Without Surveys: Infer From Behavior

CSAT Without Surveys: Infer From Behavior

In the ever-evolving landscape of customer experience management, businesses are constantly seeking innovative ways to gauge customer satisfaction (CSAT) without relying on traditional survey methods. The advent of advanced technologies and data analytics has opened...
SLA Alerts: Hit Your Targets Without Fire Drills

SLA Alerts: Hit Your Targets Without Fire Drills

Service Level Agreements (SLAs) are critical components in the landscape of business operations, particularly in service-oriented industries. They define the expected level of service between a provider and a client, outlining specific metrics that must be met to...
Customer Education With Tutor-iT: Build Your Academy Fast

Customer Education With Tutor-iT: Build Your Academy Fast

In today’s fast-paced digital landscape, customer education has emerged as a cornerstone of successful business strategies. As companies strive to differentiate themselves in a crowded marketplace, the ability to effectively educate customers about products and...
How to Price No-Stack Services (Agency Guide)

How to Price No-Stack Services (Agency Guide)

In today’s fast-paced digital landscape, businesses are constantly seeking innovative solutions that streamline operations and enhance productivity. The concept of No-Stack services, particularly as exemplified by SMS-iT, represents a paradigm shift in how...