by SMS-iT | Jul 7, 2024 | Stories
SMS-iT ERP is a comprehensive enterprise resource planning software that offers a wide range of features to help businesses streamline their operations. The timesheet management module is a key component of SMS-iT ERP, designed to efficiently track and manage employee...
by SMS-iT | Jul 7, 2024 | Stories
User permissions in SMS-iT CRM define the access levels and control granted to individual users within the system. These permissions are crucial for maintaining data security and ensuring users can only access information and features relevant to their organizational...
by SMS-iT | Jul 7, 2024 | Stories
The General Data Protection Regulation (GDPR) is a comprehensive data protection law implemented in the European Union in May 2018. Its primary objectives are to unify data privacy laws across Europe, enhance data privacy protection for EU citizens, and transform...
by SMS-iT | Jul 6, 2024 | Stories
Sales account planning is a critical component of an effective sales strategy. This process involves identifying and prioritizing key accounts, analyzing their requirements and challenges, and developing customized approaches for engagement and relationship building....
by SMS-iT | Jul 6, 2024 | Stories
In the current digital era, businesses are continually seeking methods to comprehend and evaluate customer sentiment to enhance their products and services. SMS-iT is an innovative natural language processing (NLP) tool that has emerged as a significant advancement in...
by SMS-iT | Jul 6, 2024 | Stories
Effective employee onboarding is essential for organizational success. It establishes the foundation for an employee’s experience and significantly influences their productivity, engagement, and retention. A well-structured onboarding process ensures new hires...
by SMS-iT | Jul 6, 2024 | Stories
SMS-iT CRM is a comprehensive customer relationship management system that enables businesses to effectively manage customer interactions, optimize processes, and enhance customer satisfaction. A key feature of SMS-iT CRM is its robust compliance management...
by SMS-iT | Jul 6, 2024 | Stories
Customer success and account management handover are critical components of customer-centric businesses. Customer success focuses on ensuring clients achieve their desired outcomes while using a product or service. This involves building strong relationships,...
by SMS-iT | Jul 6, 2024 | Stories
In the digital era, data security is paramount, particularly concerning customer information. SMS-iT recognizes the critical importance of protecting customer data and has implemented comprehensive measures to ensure its security and confidentiality. As cyber threats...
by SMS-iT | Jul 6, 2024 | Stories
SMS-iT is an advanced knowledge base article suggestion engine designed to enhance customer support systems. It aims to provide customer support representatives with easy access to relevant knowledge base articles, helping them resolve customer queries and issues more...
