by SMS-iT | Jul 1, 2024 | Stories
Quote-to-Cash (QTC) automation is a comprehensive process that optimizes the entire sales order cycle, from initial quotation to final payment. This system integrates various stages of the sales process, including quoting, pricing, contract management, invoicing, and...
by SMS-iT | Jul 1, 2024 | Stories
In the contemporary digital landscape, customer support plays a crucial role in business success. The growth of e-commerce and online services has prompted companies to seek innovative solutions for enhancing their customer support processes. SMS-iT is an advanced...
by SMS-iT | Jul 1, 2024 | Stories
In the current competitive business landscape, sales teams seek advanced tools to enhance their pipeline management and visualization capabilities. SMS-iT is a state-of-the-art software solution designed to address these needs. It offers real-time sales pipeline...
by SMS-iT | Jul 1, 2024 | Stories
Customer success is a vital aspect of business operations that significantly influences a company’s long-term viability and growth. It involves ensuring that customers achieve their desired outcomes when using a company’s products or services. This process...
by SMS-iT | Jul 1, 2024 | Stories
Sales opportunity scoring is a critical component of an effective sales process. It involves evaluating and ranking potential sales opportunities based on specific criteria to identify those most likely to result in successful sales. This method allows sales teams to...
by SMS-iT | Jul 1, 2024 | Stories
Customer profitability analysis is a critical tool for businesses to assess the financial impact of individual customers on their overall profitability. This process involves evaluating the revenue generated by each customer and the associated costs of serving them....
by SMS-iT | Jul 1, 2024 | Stories
Sales coaching is a critical component of successful sales teams. It encompasses providing guidance, support, and feedback to sales representatives to enhance their performance and help them meet their targets. Effective coaching can result in increased productivity,...
by SMS-iT | Jul 1, 2024 | Stories
SMS-iT is a customer engagement platform that uses artificial intelligence (AI) to enhance business-customer interactions. The platform enables companies to develop customized messaging campaigns based on individual customer preferences and behaviors. By utilizing...
by SMS-iT | Jul 1, 2024 | Stories
In the contemporary business environment, time management is crucial, particularly for sales professionals. The increasing demands on their schedules can make it difficult to efficiently arrange and follow up on meetings with potential clients. SMS-iT addresses this...
by SMS-iT | Jul 1, 2024 | Stories
SMS-iT is a technology that enhances customer journey orchestration by using real-time event triggering to send personalized messages to customers. In the current business environment, customer engagement is crucial. As digital channels expand and demand for...