Performance Reviews for AI Agents (Yes, Really)

Performance Reviews for AI Agents (Yes, Really)

In the rapidly evolving landscape of artificial intelligence, performance reviews for AI agents have become a cornerstone of effective management and optimization. As organizations increasingly rely on AI to drive efficiency and innovation, understanding how these...
The Accessibility Checklist for Omnichannel Messaging

The Accessibility Checklist for Omnichannel Messaging

In today’s fast-paced digital landscape, businesses are increasingly recognizing the importance of omnichannel messaging as a means to engage with their customers effectively. Omnichannel messaging refers to the seamless integration of various communication...
Launch a Referral Program in an Afternoon

Launch a Referral Program in an Afternoon

In today’s competitive business landscape, referral programs have emerged as a powerful tool for driving growth and enhancing customer loyalty. By leveraging the trust and relationships that existing customers have with their networks, businesses can tap into a...
Inbox Ownership: No More “Unassigned” Anything

Inbox Ownership: No More “Unassigned” Anything

In today’s fast-paced business environment, the concept of inbox ownership has become increasingly vital. Inbox ownership refers to the responsibility individuals or teams take for managing their email communications effectively. This ownership is not merely...
The Minimal Viable Workflow (MVW) Method

The Minimal Viable Workflow (MVW) Method

In an era where efficiency and productivity are paramount, businesses are constantly seeking innovative methodologies to streamline their operations. One such approach that has gained traction is the Minimal Viable Workflow (MVW) method. This concept revolves around...
Retention Over Acquisition: Agentic Plays That Compound

Retention Over Acquisition: Agentic Plays That Compound

In today’s competitive business landscape, the significance of customer retention cannot be overstated. While acquiring new customers is essential for growth, retaining existing ones is often more cost-effective and beneficial in the long run. Research indicates...
Teach Your Agents to Say “I Don’t Know” (Safely)

Teach Your Agents to Say “I Don’t Know” (Safely)

In the realm of customer service, honesty stands as a cornerstone of effective communication and relationship-building. When customers reach out for assistance, they expect not only solutions but also transparency. An honest approach fosters trust, which is essential...
The 30-Minute Workshop Funnel (Copy + Flow)

The 30-Minute Workshop Funnel (Copy + Flow)

In the fast-paced world of digital marketing, the 30-minute workshop funnel has emerged as a powerful tool for businesses looking to engage their audience and drive conversions. This streamlined approach allows organizations to present valuable content in a concise...
Conversational Forms: Gather Data Without Drop-Off

Conversational Forms: Gather Data Without Drop-Off

Conversational forms represent a transformative approach to data collection, moving away from traditional static forms to dynamic, interactive dialogues. These forms leverage natural language processing and AI technologies to create a more engaging user experience. By...
Startup Launch Week: A Day-by-Day SMS-iT Plan

Startup Launch Week: A Day-by-Day SMS-iT Plan

The journey to a successful product launch begins long before the actual unveiling. Day 1 is all about laying a solid foundation for what’s to come. This is where SMS-iT, the world’s first No-Stack Agentic AI Platform, comes into play. By unifying CRM, ERP, and over...