In today's fast-paced business environment, organizations face a myriad of challenges that can arise unexpectedly, particularly during high-risk moments. These moments can range from billing discrepancies to service outages, and they often require immediate and...
SMS-iT Blog
Broadcast Without Burnout: Prep → Send → Convert
In the fast-paced world of digital communication, proper preparation is the cornerstone of success. Whether you are launching a marketing campaign, hosting a webinar, or engaging with your audience through social media, the groundwork you lay before execution can...
The “Message → Meeting” Micro-Funnel (Blueprint)
In the fast-paced world of digital marketing, the “Message → Meeting” micro-funnel has emerged as a pivotal strategy for businesses aiming to convert leads into loyal customers. This micro-funnel encapsulates the journey from the initial outreach message to securing a...
Disaster-Ready Comms: Incident Templates for Every Channel
In an increasingly unpredictable world, the ability to communicate effectively during a crisis is paramount. Organizations must be prepared to respond swiftly and efficiently to emergencies, ensuring that all stakeholders are informed and engaged. This is where...
The Zero-Drag Calendar (Mobile-First)
In an era where efficiency and productivity are paramount, the Zero-Drag Calendar emerges as a revolutionary tool designed to streamline scheduling and enhance time management. This innovative calendar is not just a simple scheduling tool; it embodies the principles...
Metrics That Predict Churn (And What to Do)
In the ever-evolving landscape of business, understanding customer retention is paramount. Churn metrics serve as a vital compass for organizations seeking to navigate the complexities of customer loyalty and satisfaction. Churn, often defined as the rate at which...
Unsubscribe Math: Reduce Churn, Keep Trust
In the digital age, where customer engagement is paramount, understanding unsubscribe math is crucial for businesses aiming to maintain a healthy relationship with their audience. Unsubscribe math refers to the analytical approach to understanding why customers opt...
The Ethics of Agentic AI: Transparency, Consent, Control
In the rapidly evolving landscape of technology, Agentic AI stands out as a transformative force, particularly in the realm of business operations. SMS-iT, the world’s first No-Stack Agentic AI Platform, exemplifies this innovation by unifying Customer Relationship...
MQL Quality Uplift: Filters That Aren’t Arbitrary
In the ever-evolving landscape of digital marketing and sales, the concept of Marketing Qualified Leads (MQLs) has become a cornerstone for businesses aiming to optimize their conversion rates. However, the quality of these leads is paramount. The uplift in MQL...
The “Deal Warmup” Pre-Call Sequence
In the fast-paced world of sales, the importance of a well-structured pre-call sequence cannot be overstated. The “Deal Warmup” pre-call sequence is a strategic approach designed to enhance the effectiveness of sales calls by ensuring that sales professionals are...
Performance Reviews for AI Agents (Yes, Really)
In the rapidly evolving landscape of artificial intelligence, performance reviews for AI agents have become a cornerstone of effective management and optimization. As organizations increasingly rely on AI to drive efficiency and innovation, understanding how these...
The Accessibility Checklist for Omnichannel Messaging
In today's fast-paced digital landscape, businesses are increasingly recognizing the importance of omnichannel messaging as a means to engage with their customers effectively. Omnichannel messaging refers to the seamless integration of various communication...
Launch a Referral Program in an Afternoon
In today's competitive business landscape, referral programs have emerged as a powerful tool for driving growth and enhancing customer loyalty. By leveraging the trust and relationships that existing customers have with their networks, businesses can tap into a steady...
Inbox Ownership: No More “Unassigned” Anything
In today's fast-paced business environment, the concept of inbox ownership has become increasingly vital. Inbox ownership refers to the responsibility individuals or teams take for managing their email communications effectively. This ownership is not merely about...
The Minimal Viable Workflow (MVW) Method
In an era where efficiency and productivity are paramount, businesses are constantly seeking innovative methodologies to streamline their operations. One such approach that has gained traction is the Minimal Viable Workflow (MVW) method. This concept revolves around...
Retention Over Acquisition: Agentic Plays That Compound
In today's competitive business landscape, the significance of customer retention cannot be overstated. While acquiring new customers is essential for growth, retaining existing ones is often more cost-effective and beneficial in the long run. Research indicates that...
Teach Your Agents to Say “I Don’t Know” (Safely)
In the realm of customer service, honesty stands as a cornerstone of effective communication and relationship-building. When customers reach out for assistance, they expect not only solutions but also transparency. An honest approach fosters trust, which is essential...
The 30-Minute Workshop Funnel (Copy + Flow)
In the fast-paced world of digital marketing, the 30-minute workshop funnel has emerged as a powerful tool for businesses looking to engage their audience and drive conversions. This streamlined approach allows organizations to present valuable content in a concise...
Conversational Forms: Gather Data Without Drop-Off
Conversational forms represent a transformative approach to data collection, moving away from traditional static forms to dynamic, interactive dialogues. These forms leverage natural language processing and AI technologies to create a more engaging user experience. By...
Startup Launch Week: A Day-by-Day SMS-iT Plan
The journey to a successful product launch begins long before the actual unveiling. Day 1 is all about laying a solid foundation for what’s to come. This is where SMS-iT, the world’s first No-Stack Agentic AI Platform, comes into play. By unifying CRM, ERP, and over...



















