by SMS-iT | Jul 26, 2024 | Stories
Customer feedback analysis has evolved significantly over time. Historically, businesses relied on manual methods like suggestion boxes and comment cards to gather customer input. These approaches were often time-consuming and provided limited insights. With...
by SMS-iT | Jul 26, 2024 | Stories
Deal management processes are essential for business success. They encompass the coordination and oversight of all deal aspects, from initial client contact to contract finalization. Effective deal management requires strategic planning, transparent communication, and...
by SMS-iT | Jul 26, 2024 | Stories
In today’s competitive business environment, effective sales compensation management is essential for motivating and retaining top-performing sales professionals. Streamlining this process ensures fair compensation for sales representatives while aligning their...
by SMS-iT | Jul 26, 2024 | Stories
SMS-iT is a modern platform for comprehensive opportunity management. It provides businesses with tools to identify, track, and capitalize on growth opportunities. The platform centralizes lead generation, pipeline management, and customer relationship management...
by SMS-iT | Jul 25, 2024 | Stories
Customer support has evolved significantly from its early days of long phone wait times and frustrating interactions. Previously, support was primarily conducted through phone calls and emails, often resulting in delayed responses. However, technological advancements...
