by SMS-iT | Jul 3, 2024 | Stories
User permissions in SMS-iT CRM are a critical component of data security and access control. These permissions are structured around roles, which are predefined sets of access rights that determine the actions a user can perform within the system. Roles can include...
by SMS-iT | Jul 3, 2024 | Stories
In the contemporary business landscape, customer support teams face a constant influx of support tickets. These tickets contain valuable information that requires thorough analysis and summarization to deliver efficient and effective customer service. AI-powered...
by SMS-iT | Jul 3, 2024 | Stories
Effective sales quota management is essential for business success. This process involves establishing attainable sales targets for individual representatives or teams and tracking their progress toward these goals. Streamlining quota management is critical to ensure...
by SMS-iT | Jul 3, 2024 | Stories
The General Data Protection Regulation (GDPR) is a comprehensive data protection law implemented in May 2018. It aims to unify data privacy laws across Europe, enhance EU citizens’ data privacy rights, and transform how organizations handle data privacy. The...
by SMS-iT | Jul 3, 2024 | Stories
A warehouse management system (WMS) is a critical software application for modern supply chain and logistics operations. It enables businesses to effectively control and manage warehouse functions, including inventory management, order picking, packing, and shipping...