by SMS-iT | Jul 4, 2024 | Stories
Customer Relationship Management (CRM) implementation is a critical process for businesses aiming to enhance customer relationships. CRM systems enable companies to efficiently manage and analyze customer interactions, optimize processes, and boost customer...
by SMS-iT | Jul 4, 2024 | Stories
Customer data governance has become a critical concern for businesses in the digital era. As data breaches and privacy issues increase, organizations must implement robust systems to manage and safeguard customer information. This process encompasses the policies and...
by SMS-iT | Jul 4, 2024 | Stories
Sales cadence management is the strategic planning and execution of customer interactions throughout the sales process. It involves creating a structured timeline for contacting prospects via various communication channels, including phone calls, emails, and SMS. The...
by SMS-iT | Jul 4, 2024 | Stories
Customer Relationship Management (CRM) is a critical business function focused on developing and sustaining strong customer relationships. CRM training programs are designed to provide employees with the skills and knowledge necessary for effective customer...
by SMS-iT | Jul 4, 2024 | Stories
SMS-iT ERP is a comprehensive enterprise resource planning software that offers a wide range of features to streamline business processes, including purchase order management. This powerful tool is designed to help businesses of all sizes manage their procurement...