by SMS-iT | Jul 5, 2024 | Stories
A robust ticketing system is crucial for businesses that handle customer service and support. It acts as a central platform for managing customer inquiries, issues, and requests, ensuring all concerns are addressed promptly and efficiently. An effective ticketing...
by SMS-iT | Jul 5, 2024 | Stories
SMS-iT CRM System is a comprehensive customer relationship management software designed to help businesses manage their interactions with current and potential customers. The system offers a wide range of features, including contact management, lead tracking, sales...
by SMS-iT | Jul 5, 2024 | Stories
SMS-iT CRM is a customer relationship management system that integrates SMS technology to enhance customer communication. This system enables businesses to send personalized messages, updates, and promotions directly to customers’ mobile phones, providing a more...
by SMS-iT | Jul 5, 2024 | Stories
Sales territory planning is a critical component of an effective sales strategy. It involves dividing geographical areas into smaller, manageable sections called territories and assigning sales representatives to each. This process is fundamental for optimizing sales...
by SMS-iT | Jul 5, 2024 | Stories
SMS-iT is a customer satisfaction survey tool that utilizes text messaging to collect feedback. This method offers advantages over traditional survey methods such as paper forms or online questionnaires, which often result in low response rates and slower data...
