by SMS-iT | Jul 6, 2024 | Stories
In the current digital era, businesses are continually seeking methods to comprehend and evaluate customer sentiment to enhance their products and services. SMS-iT is an innovative natural language processing (NLP) tool that has emerged as a significant advancement in...
by SMS-iT | Jul 6, 2024 | Stories
Effective employee onboarding is essential for organizational success. It establishes the foundation for an employee’s experience and significantly influences their productivity, engagement, and retention. A well-structured onboarding process ensures new hires...
by SMS-iT | Jul 6, 2024 | Stories
SMS-iT CRM is a comprehensive customer relationship management system that enables businesses to effectively manage customer interactions, optimize processes, and enhance customer satisfaction. A key feature of SMS-iT CRM is its robust compliance management...
by SMS-iT | Jul 6, 2024 | Stories
Customer success and account management handover are critical components of customer-centric businesses. Customer success focuses on ensuring clients achieve their desired outcomes while using a product or service. This involves building strong relationships,...
by SMS-iT | Jul 6, 2024 | Stories
In the digital era, data security is paramount, particularly concerning customer information. SMS-iT recognizes the critical importance of protecting customer data and has implemented comprehensive measures to ensure its security and confidentiality. As cyber threats...
