by SMS-iT | Jun 15, 2024 | Stories
SMS-iT CRM’s geolocation features are designed to help businesses target their customers with relevant and timely marketing messages based on their physical location. This technology allows businesses to track the location of their customers in real-time,...
by SMS-iT | Jun 15, 2024 | Stories
Customer Relationship Management (CRM) user feedback is an invaluable source of information for businesses. It provides insights into customer satisfaction, preferences, and pain points, which are essential for improving products and services. By understanding the...
by SMS-iT | Jun 15, 2024 | Stories
Customer Relationship Management (CRM) predictive analytics is a powerful tool that leverages data and machine learning algorithms to forecast future customer behaviors, trends, and preferences. By analyzing historical customer data, CRM predictive analytics can help...
by SMS-iT | Jun 15, 2024 | Stories
In today’s fast-paced and highly competitive business environment, understanding and responding to customer feedback is crucial for success. Voice-powered customer feedback analysis is a cutting-edge technology that allows businesses to gather, analyze, and act...
by SMS-iT | Jun 15, 2024 | Stories
In the past, customer relationship management (CRM) systems were primarily used to store customer data and manage interactions. However, with the advent of conversational AI, CRM has evolved to become more dynamic and interactive. Conversational AI, which includes...
