by SMS-iT | Jun 17, 2024 | Stories
In today’s digital age, social media has become an integral part of our daily lives. With the rise of social media platforms such as Facebook, Twitter, Instagram, and LinkedIn, businesses and organizations are now more exposed to potential crises that can...
by SMS-iT | Jun 17, 2024 | Stories
In today’s digital age, the importance of data security in customer relationship management (CRM) cannot be overstated. With the increasing reliance on CRM systems to store and manage sensitive customer information, businesses are facing greater risks of data...
by SMS-iT | Jun 17, 2024 | Stories
Sentiment analysis is a powerful tool that allows businesses to analyze and understand the emotions and opinions expressed in customer communications. In the context of SMS-iT CRM, sentiment analysis can be used to analyze the sentiment of text messages, emails, and...
by SMS-iT | Jun 17, 2024 | Stories
In today’s fast-paced business environment, field sales teams are constantly on the move, meeting with clients, attending events, and closing deals. With the increasing reliance on mobile devices, it has become crucial for sales teams to have access to their CRM...
by SMS-iT | Jun 17, 2024 | Stories
In today’s fast-paced and technologically advanced world, businesses are constantly seeking innovative ways to engage with their customers and provide them with exceptional experiences. One such innovation that has been gaining traction in recent years is...