by SMS-iT | Jun 18, 2024 | Stories
Sales training and coaching have come a long way since the early days of door-to-door sales. In the past, sales training was often limited to basic product knowledge and sales techniques. However, as the business landscape has evolved, so too has the need for more...
by SMS-iT | Jun 18, 2024 | Stories
SMS-iT CRM is a powerful customer relationship management (CRM) software designed to streamline communication, improve sales and marketing efforts, enhance customer service, increase productivity, and track and analyze data for informed decision making. This...
by SMS-iT | Jun 17, 2024 | Stories
Voice-powered customer onboarding is a crucial aspect of any business’s customer experience strategy. It involves using voice technology to interact with customers during the onboarding process, providing a personalized and efficient experience. This approach...
by SMS-iT | Jun 17, 2024 | Stories
AI-driven chatbots have revolutionized the way businesses interact with their customers, particularly in the realm of customer self-service. These chatbots are designed to simulate human conversation and provide instant, personalized responses to customer queries. By...
by SMS-iT | Jun 17, 2024 | Stories
In today’s digital age, conversational marketing has emerged as a powerful tool for businesses to engage with their customers in a more personalized and interactive way. This approach focuses on real-time, one-on-one connections with customers, using channels...
