by SMS-iT | Jun 20, 2024 | Stories
In today’s fast-paced and highly competitive business environment, customer service has become a critical differentiator for organizations looking to gain a competitive edge. With the rise of artificial intelligence (AI) and predictive analytics, businesses now...
by SMS-iT | Jun 20, 2024 | Stories
Lead scoring is a method used by businesses to rank prospects based on their likelihood to become customers. This process involves assigning points to leads based on their behavior, demographics, and other relevant factors. The purpose of lead scoring is to prioritize...
by SMS-iT | Jun 20, 2024 | Stories
Real-time notifications in CRM (Customer Relationship Management) systems have revolutionized the way businesses interact with their partners. These notifications provide instant updates and alerts to partners, ensuring that they are always informed and engaged....
by SMS-iT | Jun 20, 2024 | Stories
SMS-iT CRM’s geolocation features allow businesses to target their customers based on their physical location. This technology uses GPS, Wi-Fi, and cellular data to pinpoint a customer’s exact location, enabling businesses to send targeted messages and...
by SMS-iT | Jun 20, 2024 | Stories
Customer Relationship Management (CRM) systems play a crucial role in enhancing user productivity within an organization. CRM software is designed to streamline and automate various business processes, including sales, marketing, and customer service. By centralizing...
