by SMS-iT | Jun 21, 2024 | Stories
In today’s fast-paced business environment, customer feedback is more important than ever. It provides valuable insights into customer satisfaction, preferences, and pain points, which can be used to improve products, services, and overall customer experience....
by SMS-iT | Jun 21, 2024 | Stories
SMS-iT CRM’s AI-Driven Lead Scoring is a powerful tool that utilizes artificial intelligence to analyze and score leads based on their likelihood to convert into customers. This innovative technology takes into account various factors such as demographic...
by SMS-iT | Jun 21, 2024 | Stories
In recent years, the use of AI-driven chatbots in customer relationship management (CRM) has been on the rise. These chatbots are revolutionizing the way businesses interact with their customers, particularly in the areas of upsell and renewal conversations. AI-driven...
by SMS-iT | Jun 21, 2024 | Stories
In today’s digital age, businesses are constantly seeking innovative ways to engage with their customers and nurture leads effectively. Conversational AI and chatbot-powered lead nurturing have emerged as powerful tools to achieve this goal. Conversational AI...
by SMS-iT | Jun 21, 2024 | Stories
SMS-iT CRM is a powerful customer relationship management tool that offers advanced geolocation features to help businesses better understand and target their customers. Geolocation data refers to the information about the physical location of a mobile device or...
