by SMS-iT | Jun 27, 2024 | Stories
SMS-iT CRM is a customer relationship management system designed to enhance sales processes and improve team performance. The software aims to reduce sales cycle duration and increase deal velocity metrics. It is suitable for businesses of various sizes, offering...
by SMS-iT | Jun 27, 2024 | Stories
SMS-iT CRM’s Advanced Workflow Automation is a sophisticated tool designed to enhance customer contract management processes for businesses. This system automates repetitive tasks and standardizes workflows, resulting in time and resource savings while...
by SMS-iT | Jun 27, 2024 | Stories
SMS-iT CRM’s Advanced Reporting feature is a sophisticated analytical tool designed to provide businesses with comprehensive insights into their customer data. This functionality enables organizations to analyze customer behavior, preferences, and purchasing...
by SMS-iT | Jun 27, 2024 | Stories
Customer churn, also referred to as customer attrition, is a critical issue facing businesses across industries in today’s competitive market. This phenomenon occurs when customers end their relationship with a company by either switching to a competitor or...
by SMS-iT | Jun 27, 2024 | Stories
SMS-iT CRM incorporates AI-driven customer sentiment analysis to enhance business understanding of customer interactions. This technology analyzes customer emotions, opinions, and attitudes, providing valuable insights for data-driven decision-making. By utilizing AI...