by SMS-iT | Jul 1, 2024 | Stories
Customer feedback collection is a critical component of business operations, providing valuable insights into customer experiences and satisfaction levels. By gathering feedback, companies can identify areas for improvement, understand customer preferences, and make...
by SMS-iT | Jul 1, 2024 | Stories
Efficient customer support is essential for businesses to succeed in today’s competitive market. It plays a vital role in customer satisfaction, retention, and brand loyalty. Customers who have positive experiences with a company’s support team are more...
by SMS-iT | Jul 1, 2024 | Stories
In the modern business landscape, sales teams frequently travel to meet clients, attend events, and visit various locations. This mobility can create challenges in maintaining connectivity and accessing crucial information when internet access is limited or...
by SMS-iT | Jul 1, 2024 | Stories
Sales account planning is a critical component of an effective sales strategy. This process involves identifying and analyzing potential opportunities within existing customer accounts and developing strategies to maximize sales and revenue. By adopting a proactive...
by SMS-iT | Jul 1, 2024 | Stories
SMS-iT is a customer data management platform designed to help businesses optimize their use of customer information. The system employs data quality scoring algorithms and enrichment tools to improve the accuracy and value of customer data. This platform aims to...
