SMS-iT CRM and GHL are both CRM solutions with distinct differences in focus and feature offerings. While GHL is an all-in-one CRM without a specific communication focus, SMS-iT CRM stands out as a semi-sentient communication-focused platform tailored for sales and marketing activities. Although all features available in GHL are also present in SMS-iT CRM, the latter offers more robust and sophisticated versions of overlapping features. Moreover, SMS-iT CRM boasts a plethora of unique capabilities such as fax, AI persona creation, smart analytics, and advanced automation tools like Smart Power Dialer and AI-driven recommendations. Additionally, SMS-iT CRM provides integrations with emerging technologies like the metaverse, blockchain, and IoT, setting it apart as a comprehensive solution for modern sales and marketing needs.
The main differences between GHL and SMS-iT CRM are as follows:
- Focus: SMS-iT CRM is a semi-sentient communication-focused CRM tailored for Sales and Marketing, whereas GHL is an all-in-one CRM that is not communication-focused.
- Robustness and Sophistication: While all features in GHL are available in SMS-iT CRM, the features that overlap between the two platforms are more robust and sophisticated in SMS-iT CRM.
- Unique Features: SMS-iT CRM offers several unique features not found in GHL, including:
- Fax capability
- Creation of AI personas
- AI capabilities without training
- Smart AI that remembers prior messages
- Bulk calling, texting, and email with Smart Power Dialer & Customer Connect
- Smart analytics
- 28+ decentralized gateways
- SIM card integration capabilities
- Email verification and warming
- Tag-iT functionality
- Link tracking with automation
- AI recommendations
- Connect – Smart Video Conferencing
- Smart scrapper
- Q&A SMS bots
- 13+ other smart tools
- 30+ social media integrations
- E-Commerce Suite
- Multi-line power dialer
- Tracks functionality
- Metaverse integration
- Blockchain integration
- IoT integration
- Geo-targeting
- Partial Features: GHL offers partial features in certain areas such as workflow automation, funnels, call tracking, appointments & bookings, and web sign-up widget compared to SMS-iT CRM.
The key advantages of choosing SMS-iT over GHL are:
- Simcard Integration: Users in the USA are relieved from A2P or 10DLC registration requirements, and all users can reduce costs to just their simcard subscription.
- Multiple Gateway Options: Access to gateways beyond Twilio, particularly Telynx, offers identical capabilities at a 50% lower cost without needing 10DLC or A2P registration to get started.
- Cost-effective AI System: Our AI system is competitively priced, with no additional charges beyond what OpenAI requires.
- Extensive Social Network Integration: Integration with over 22 social networks, including WhatsApp gateway, without additional charges or reliance on the WhatsApp API.
- Range of Smart Tools: Offering various smart tools to enhance user experience.
- Robust Features: Features such as the Appointment and Pipeline features are highly reliable and fully automated.
Overall, SMS-iT CRM offers a more specialized and comprehensive solution for communication-focused sales and marketing activities, with a range of advanced features not available in GHL.